Shipping and Delivery

Order Processing and Shipping Times

Own Sleep Medicine processes orders Monday through Friday, excluding national holidays. If you need your order expedited or you have further questions about our hours of operation, please call us at 833-777-1069 so that our team can assist you with your request.

Destination Limitations

Own Sleep Medicine reserves the right to not ship to post office boxes and will contact you if an alternative shipping address is required. For more information about where Own Sleep Medicine ships, please call us at 833-777-1069 so that our team can assist you.

Shipping Charges

Standard Shipping
Own Sleep Medicine offers standard shipping within the continental United States on all Home Sleep Apnea Test. Orders shipped via standard shipping typically will arrive to you within 1-7 business day(s) from the date in which the order leaves our facility. Standard shipping times will vary depending on where you are located.

Expedited Shipping
Own Sleep Medicine offers expedited shipping. Expedited shipping rates vary based on location and expected delivery date. Expedited shipping is paid for by the patient.

Replacement Supplies Shipping
Shipping costs for replacement may vary based on quantities.

Receiving Your Order

Own Sleep Medicine works directly with UPS for delivery of all orders. Due to circumstances outside of our control when working with these third-party carriers, Own Sleep Medicine cannot be held liable for late deliveries.

All orders over $250 may require a signature at the time of delivery.

All orders will be shipped with a tracking number from the respective carrier.

For more information about the status of your Own Sleep Medicine order, please call us at 833-777-1069 so that our team can assist you.

Changes and Cancellations

Because of our promise to process and fulfill your order as quickly as possible, if you need to make a correction or cancel and order, please call us immediately at 833-777-1069.

Prescription Required

Home Sleep Apnea Testing through Own Sleep Medicine requires the prescription from a medical professional. Prescriptions may be emailed, mailed, or faxed to our team before shipping will occur. Own Sleep Medicine will also work directly with your health care provider to obtain a copy of your prescription on your behalf.

If you need to receive a prescription and you do not have a doctor, Own Sleep Medicine offers telemedicine consultations with our Board Certified Sleep Physicians who will be able to provide you with a prescription.