Terms of Use.
Mask Mates Discount Membership
Use of the Mask Mates Discount Membership (“Mask Mates”) platform provided by the Own Sleep Medicine Services, LLC (“Own Sleep”) website is governed by these supplimental Terms of Use in conjuction with the standard Terms of Use. By using the Mask Mates platform within this website, you agree to abide by these supplimental Terms of Use as well as the standard Terms of Use which is also available on this website. If you do not agree with any of these Terms of Use, do not use this website.
For more information about the way in which Own Sleep gathers, uses, and shared personal information that we obtain about you, please refer to Own Sleep’s Privacy Policy.
Self Pay
All purchases made through the Mask Mates is on a Self Pay basis and is not subject to insurance. Own Sleep will not bill your insurance for supplies purchased from you.
Recurring Membership
Mask Mates is a recurring, monthly or annual membership subscription and the applicable membership fee will be charged on the specified date as shown when you initially subscribe. To cancel, you must access your account prior to the next billing cycle. Refunds will not be issued for subscriptions fees once they have charged and processed.
Patient Responsibility for Accuracy
It is the responsibility of the patient ordering to confirm they have selected the correct styles and sizes for the supplies that are being ordered.
It is the responsibility of the patient ordering to confirm they have provided the correct billing and shipping information for the supplies that are being ordered.
Shipping and Returns
Please see the shipping and returns policy available HERE.
Prescription Required
Many items sold on the Mask Mates platform require a current and valid prescription from a licensed healthcare provider. Own Sleep must have a copy of such prescription along with any other applicable documentation prior to fulfilling any order placed.
Purchasing for Self
By utilizing and purchasing from the Mask Mates platform, you acknowledge and agree that you will only purchase items for your own use and not for the use of any other individual regardless of their relationship to you. Should Own Sleep discover or suspect that a user is purchasing items for other individuals, their account will be subject to temporary or permanent suspension and no refunds will be issued for subscription fees, etc.